CA-Westminster

We financed two loans back to back. One was our second home with a cash out and the other one was our primary home with a lower rate. It took a lot of coordination to make sure the lenders got everything they needed to be able to close before the lock period. They were quick to respond every time we had a question. Great organization and will recommend them to others.

Good job, you did very good jobs

Thanks Phillip and Tyler for their support during my refinance process! They’ve made the documents so much easier and faster than I thought, and responded very quickly as I needed. I hope your business continue to grow and support the community! All the best!

This was my third time working with Loan Factory, and once again they did not disappoint! They helped me secure a loan for my home purchase and navigated a few hiccups along the way with professionalism and patience. Their team is always responsive, knowledgeable, and keeps me informed every step of the process. Thanks to their dedication, we closed escrow on time. I highly recommend Loan Factory for anyone looking for reliable and attentive service—they truly deliver every time!

Loan Factory was very instrumental in my buyout process. I was doing a buyout and refinance which was a complex situation, plus there was an insurance freeze due to the Altadena and Palisades fires. They handled it promptly, professionally, and guided me through the process. I will continue to work with them when I go to refinance. Their rates are unmatched when I shopped around. Jason and Matt were great! Update to my review as of March 2026: This is my second time using Loan Factory. The first time I did a buyout and this time I refinanced my home. Their team is excellent. Their rates are low and Matt and Jason helped me again this time. They are timely, responsive, professional, and detailed in their work. I have full confidence in them and would use them again if rates drop.

Responsive, transparent, and incredibly hardworking. I really appreciate how Van Pham and Pattrick supported us and helped close the refinance in just 12 days. Thank you so much!